The Modern Connected Shop: From the Counter to the Bay and Beyond
Over the past two years, repair shops in the aftermarket have experienced unparalleled challenges but have adapted their businesses to endure and thrive through a pandemic while facing unique supply chain issues, inflation, staffing shortages, evolving motorist expectations, and shifting vehicle trends. With all the changes, one trend that continues to grow in demand is the importance of not only modern technology solutions, but integrated technologies that help shops build efficiencies within their operational process while creating an enhanced customer experience that develops trust, loyalty, and repeat visits. In this session, technology leaders from Tekmetric, Mechanic Advisor, and Advance Professional will share how modern repair shops can leverage connected technology to increase profits, create better experiences for their customers, and simplify their business operations.
- How to streamline their shop's processes to ensure the repair process is completed as efficiently as possible: from ordering the right parts to diagnostics to technical training
- Understanding of the strategic steps shop owners can take to analyze key metrics and improve internal processes to promote both business and revenue growth
- How to create better customer experiences and build loyalty through personalized retention marketing
- Analyzing shop performance through key metrics to identify areas of growth, improve shop efficiency and increase revenue levels
This training seminar is geared towards Shop Owners, Service Advisors & Technicians.
Seminar is $50.00 to attend - REGISTER NOW